Support agent
My order arrived damaged — can you help?
So sorry about that — a free replacement is on its way and arrives Thursday.
AI Agent
Support agent
Resolve complex support queries accurately across live chat, email, phone, Slack, and more.
Sales and Support Conversational Agents
A support agent that actually knows your product
Train it on your site, docs, and PDFs. Embed it in minutes. Watch it resolve tickets and capture leads around the clock.
|</> Piper AI/Analytics
DT
Analytics
Where your AI agent is winning and losing conversations.
Updated just now
ConversationsLeadsCompare
| Measure | This month | share of range | Last month | Difference |
|---|---|---|---|---|
Resolution rate org 61% | 74% | | | 61% | ↑ 13 pts 21% higher |
Avg first response org 42s | 18s | | | 42s | ↓ 24s 57% faster |
Leads captured org 128 | 214 | | | 128 | ↑ 86 67% higher |
Trusted by teams building with AI
SellableRankbotHireCMOLeadrouter
One agent for every customer interaction
One agent, trained once, that handles support tickets, qualifies sales conversations, and guides customers to the right product — all day, every day, without dropping context between roles.
Sales agent
Is Pro worth it for my team?
For a team, yes — Pro adds five seats, and yearly billing saves you 20%.
AI Agent
Sales agent
Engage prospects, answer product questions, and guide conversations toward revenue.
Product guidance agent
What's your brand about?
We make gear built to last — for people who love the outdoors.
AI Agent
Product guidance agent
Help customers find info and understand your products with a clear, on-brand voice.
🤖
Support Assistant
Online
What can you do?
✦
I can answer questions, qualify leads, and hand off to your team — trained on your own content.
Ask anything…
Build once and deploy everywhere
Website widget
A floating chat bubble on your site, live with one script tag.
Direct link
Share a standalone hosted page for support or sales conversations — no embed required.
Every domain you own
Allow or restrict the widget across as many domains and subdomains as you need.
Built for every industry
From e-commerce to real estate, your agent adapts to how your business actually talks to customers.
E-commerceReal EstateSaaS & SoftwareHealthcareFinancial ServicesEducationE-commerceReal EstateSaaS & SoftwareHealthcareFinancial ServicesEducation
Hospitality & TravelLegal ServicesHome ServicesInsuranceFitness & WellnessAutomotiveHospitality & TravelLegal ServicesHome ServicesInsuranceFitness & WellnessAutomotive
Marketing AgenciesRestaurantsNonprofitsLogisticsRecruitingEvents & TicketingMarketing AgenciesRestaurantsNonprofitsLogisticsRecruitingEvents & Ticketing
Simple, usage-based pricing
Start free. Upgrade when your agent starts doing real work.
★Hobby
$40
Start 7-day trialper month
Everything in Free +
- Remove Piper AI branding
- 700 message credits/month
Popular
✷Standard
$150
Start 7-day trialper month
Everything in Hobby +
- 4,000 message credits/month
- 3 members
Frequently asked questions
Everything you need to know about running an agent on Piper AI.
What counts as a message credit?
Every reply your agent sends to a visitor uses one message credit. Credits reset at the start of each billing cycle, and you can see how many you've used from your dashboard at any time.
How do I add the agent to my website?
Copy a single embed script from your dashboard and paste it before the closing </body> tag. You can restrict where it's allowed to load from a domain allowlist, so it only ever runs on sites you own.
What can I connect as a knowledge source?
Upload documents, paste URLs to crawl, or connect a help center — your agent reads through them and answers using what it finds, without you having to write scripted responses.
What is agentic retrieval?
Instead of matching a fixed snippet to every question, your agent decides in real time what to search for and pulls from the right sources on its own — available on the Growth plan.
Can I control the agent's tone and what it's allowed to say?
Yes. Guardrails let you set brand voice, response style, topics to avoid, and an accent color that matches your site — all without touching code.
What's the difference between the plans?
Free, Starter, and Growth scale with how many agents you run, how many sources they can draw from, and monthly message credits. Growth adds an analytics dashboard and agentic retrieval on top of everything in Starter.
Can I cancel or change plans anytime?
Yes — upgrade, downgrade, or cancel from your billing settings whenever you like. There's no long-term contract on any plan.